Privacy policy

Kiswe studio is the most extensive cloud production suite made by broadcasters for production teams

Effective Date

April 20, 2016. Last updated: December 22, 2021

Introduction

This Privacy Policy describes how Kiswe Mobile Inc. (hereinafter “Kiswe,”“we,” “our,” or “us”) handles your personal information in the process of providing our Services. Our “Services” may include this website, mobile application, smart TV application, web platform, and any online service location that posts a link to this Privacy Policy. By using the Service, you agree to our Terms of Use and hereby consent to allow us to process information in accordance with this Privacy Policy. If you do not agree and consent, discontinue use of the Service. This Privacy Policy does not apply to our information collection activities outside of the Service (unless otherwise stated below or at the time of collection).

How we collect and use our information

We collect various categories of information from and about you depending on our relationship and interaction with you, and for various purposes. We have provided the following table to allow you to understand this collection and use.

Categories of Information Collected Methods of Collection Purposes of Collection
Contact information
Directly from you
  • Account creation.
  • Communication with you about our Services.
  • Process payment for orders including application of sales and use tax or VAT (including event access or shipment of products to you).
  • Respond to requests.
  • Subscribe to emails/texts.
  • Promotions or contests.
  • Security purposes (e.g. fraud and copyright infringement prevention).
  • Protect our business and our partners.
Interests and event attendance
Directly from you; Passively as you interact with the Services; from our service providers; from social media providers when you connect them to our Service.
  • Improve our Services.
  • Communicate with you about events that might interest you.
Marketing information
From advertising pixels that are used by the referring website
Understand the most effective models to advertise content available on this Service.
Payment information
Directly from you; from our payment gateways.
Process your orders.
Location information (IP address, GPS).
From your device.
Geo-restrict content when we are required to do so by our media partners
Demographic information
Directly from you; Passively as you interact with the Services; from our service providers.
  • Improve our Services.
  • Communicate with you about events that might interest you.
Information you submit or post
Directly from you
  • Support our Services.
  • Provide you with interactive functionality during events.
  • Communication with you about our Services.
Device and mobile information
From your device; Passively as you interact with the Services.
  • Support our Services.
  • Improve our Services.
  • Push notifications.

We may use your personal information as otherwise provided by law, or when we notify you. We may use your personal information for purposes not provided for in this privacy policy, but if we do, we will notify you (and, if necessary, obtain your consent) before using your personal information in this way.

Combining information

We combine information about you. For example, we may combine information that we have collected from third parties with information you have provided to us while using our Services.

How we Share Information

We share personal information with various recipients, including our service providers and business partners.

  • Service Providers. We may share your personal information with our service providers that assist us with providing you the Services. This includes service providers that assist us with processing payments, managing our communications with you, and running promotions, competitions, or sweepstakes.

 

  • Affiliates. We may share personal information with out affiliates if it is necessary to support our Services.

 

  • Third Parties to Comply with the Law or to Protect Ourselves. We may share personal information if we think we have to in order to respond to a court order or subpoena, or if a government agency or investigatory body requests it. This includes U.S. and non-U.S. law enforcement or regulatory authorities. Where we deem it feasible, we may object to unreasonable requests for personal information.

 

  • Successors. We may share personal information with any successor to all or part of our business, to the extent permitted by applicable law. For example, if part of our business is sold we may include customer information as part of that transaction.

 

  • Other purposes. We may share personal information with other third parties and for purposes not described above, but if we do, we will notify you (and, if necessa

Your choices

You have certain choices about how we use your information. These choices may depend on where you live or are physically located. 

You can opt out of certain marketing. To stop receiving our promotional emails or communications, you can follow the instructions in any promotional message you get from us, email us at legal@kiswe.com. If you opt out of getting marketing messages, you will continue to receive messages from us about your relationship with us where permitted by law. 

You can control if we share information with our media partner(s) for their marketing purposes. To opt out of us share your information with our media partner(s) for their promotional purposes, please contact us at legal@kiswe.com to request this opt-out. 

Cookies and other tracking tools. You can control whether cookies and tracking tools are used on your browser. Your browser may give you the ability to control Page 4 of 11 cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject all browser cookies. 

You may exercise choices regarding receipt of Interest-based Advertising by submitting opt outs. Some of the advertisers and service providers that perform advertising-related services for us and our partners may participate in the Digital Advertising Alliance (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise certain choices regarding Interest-based Advertising, visit http://www.aboutads.info/choices, and http://www.aboutads.info/appchoices for information on the DAA’s opt out program for mobile apps. Some of these companies may also be members of the Network Advertising Initiative (“NAI”). To learn more about the NAI and your opt out options for their members, see http://www.networkadvertising.org/choices/. 

Note that even if you can opt out of certain kinds of Interest-based Advertising, you may continue to receive other types of ads. Opting out only means that those selected members should no longer deliver certain Interest-based Advertising to you but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks). We are not responsible for the effectiveness of any third-parties’ opt out options or programs or the accuracy of their statements regarding their programs. If you block cookies, certain features on our sites may not work. 

If you block or reject cookies, not all of the tracking described here will stop. Our Do Not Track Policy. Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. 

Mobile Tracking Options. You can control tracking of your mobile device. For example, you can turn off the GPS locator or push notifications on your phone in the device settings. Please note that disabling this feature may limit your access to certain content that requires your GPS location in order to determine whether you are allowed to view the content (e.g. geo-restricted content as imposed by our media partners). 

Users from the EEA, UK, and California. If you are in the European Economic Area, the UK, or California you have certain additional privacy rights. Please see the relevant sections below for more details.

Additional Information for California Residents

In this section, we provide additional information to California residents about how we handle their personal information. This is required under California privacy laws including the California Consumer Privacy Act (“CCPA”). This section does not address or apply to our handling of personal information that is exempt under the CCPA. 

Categories of Personal Information Under the CCPA (Last Updated: 12/22/21)

While our collection, use, and disclosure of personal information varies based upon our relationship and interactions with you, in this section we describe, generally, how we have collected and disclosed personal information about consumers (as that word is defined under the CCPA) in the prior 12 months (from the Last Updated data above). 

Categories of Personal Information Collected and Disclosed. 

The table below identifies the categories of personal information (as defined by the CCPA) we have collected about consumers, as well as how we have disclosed such information for a business purpose. For more information about the business and commercial purposes for which we collect, use, and disclose personal information, please see the How we Use Information and the How we Disclose Information sections above.

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